Shipping Issues

We ship through USPS with tracking for most orders. If a package is lost the customer will need to file a lost package claim with USPS for resolution.

If the customer has frequent issues with USPS, it is important that they reach out to us so we can arrange shipping through a different service. *Additional fees may occur.

Once a package is shipped, Catahoula Creations has no control or additional information on the package.